Service Review – Taxi or Limo Services – Toronto Limousine Services and Ambassador Limo

Recently my family took trip to Toronto and Niagara Falls. Because the trip included extended family, we contracted a stretch limousine for the trip to Niagara Falls with a return trip to Toronto included a few days later. The cost was actually a bit less than taking two taxis each way so we decided to go the limo route.

The company we dealt with was Toronto Limousine Services (416-854-7900). At the time, their website indicated that their limousine services were subcontracted to Ambassador Limo (905-781-1500).

For the trip to Niagara Falls, the limo was 15 to 20 minutes late with the pick-up, which was disappointing but not a big deal. The drive to Niagara Falls went fairly well. Unfortunately, the pick-up in Niagara Falls at 11:00 AM a few days later for the return to Toronto went VERY badly. Here is what happened:

 

Customer Service Experience – Scosche

I  recently purchased a Scosche IBHPK Bluetooth headphone kit at a local retailer. My plan was to use the headphones with my iPod Touch, which has Bluetooth capability onboard. In addition to the headphones, the IBHPK kit included an iPod compatible Bluetooth transmitter which gives any iPod with a standard sync port Bluetooth capability. The IBHPK kit was on sale because it was an older model.  I read some reviews on it and decided to go ahead and make the purchase.

Unfortunately the particular item I received had some issues pairing with the iPod Touch. It paired fine initially, but it would not reconnect after the Touch was taken out of range. The headset’s rechargeable battery had to be drained completely to reset it so it could be re-paired. This obviously was not going to work.

Initially I was simply going to return the item to my local retailer, but I thought I would send a note to the manufacturer to see if there was some workaround I should be trying that was not detailed in the manual. I went to the Scosche website and sent a message describing the issue with the product.